Thought leadership from the Tahzoo team.

 
  • Brad Heidemann
  • From The Desk of Brad

    Brad Heidemann, Founder and CEO of Tahzoo, shares his thoughts around everything from customer experience to digital transformation.

    Visit The Desk of Brad
 

Featured Articles

Recent Articles

Claire Gugerty Structured Content: An Interview with Bob Johnson

November 2022
Maria Voorhees Maydan The Power of People Research Pt 2

November 2022
Claire Gugerty How to Approach B2B Customer Journey Mapping

November 2022
Bob Johnson Structured Content and Creativity

October 2022
Maria Voorhees Maydan The Power of People Research

October 2022
Kate Becker TikTok and the Post-Purchase Experience

October 2022
Jack Dager Structured Content: What is It & Why You Should Care

September 2022
Jack Dager The Reality of Social Media Data Tracking

September 2022
Jerrard Smith Diversity and Inclusion in Tech

September 2022
Lexi Young CX 101 Series: Solutions & Stakeholders

September 2022
Lexi Young CX 101 Series: Experience Architecture in CX

August 2022
Lexi Young CX 101 Series: User experience (UX) in CX

August 2022
Lexi Young CX 101 Series: Introduction to CX

As enterprise software systems continue to evolve, the market for these technologies is becoming more and more saturated, making it harder to choose the right vendor.

August 2022
Lexi Young MACH: Speeding Up the Digital Experience

August 2022
Lexi Young The Power of DAM in E-Retail

Together with our trusted partners, Tahzoo helps clients integrate with the best PIM/DAM solutions to stay relevant and competitive in the e-commerce race.

July 2022
Robert Johnson DITA and Culture

Organizations planning and implementing a DITA conversion often focus on technical concerns. Which XML editor will we use? Will we use a CCMS?

July 2022
Robert Johnson DITA Without a CMS (and why you might want one)

A team considering a DITA content strategy often hesitates due to the concern that they might need a CCMS. Teams want to know whether they can operate without a CCMS

June 2022
Robert Johnson One-on-Ones: A Content Strategy

Using One-on-Ones to Enhance Your Content Strategy.

June 2022
Don Low Let's Double Down on User Experience

My companion spent a good chunk of her weekend trying to transfer hundreds of files, saved on three hard drives, to her Cloud Storage account.

April 2022
Don Low Effective UX in a DITA world

So, you’ve made the commitment to clean up your many different content formats, organize them in a DITA structure, and build a beautiful world of cogent taxonomy-consistent content types

April 2022
John Kottcamp Creating Patient-Centered Connected Health Experiences

Creating patient-centered connected health experiences is very personal.

June 2021
John Kottcamp Assessing Professional Services Knowledge Portals

Change is accelerating all around us, is your firm ready?

June 2021